Tips for Great Service

Know your product. Be familiar with St. Louis' many cultural attractions, one-of-a-kind restaurants, exciting nightlife and special events. Visitors like people with answers. Stay "in-the-know" about St. Louis events and attractions, directions and transportation options. The Official St. Louis Visitors Guide is your best information resource.
Be enthusiastic. Visitors pickup on your attitude. If you feel good about St. Louis, they'll feel good, too…and be glad they came to visit.
Smile. Always be the first to say "Hello."
You are an ambassador for St. Louis. Your positive interaction helps create a wonderful experience for visitors which encourages them to return and also tell others to visit. Goodwill helps grow St. Louis' $3.8 billion hospitality industry, expanding your career potential.
Feel responsible for visitor concerns and follow through on your promises.
Choose to have fun at work and look for ways to make visitors and your co-workers happy.

Helpful Information

The St. Louis Convention & Visitors Commission (CVC) is THE resource for visitor information:

Email: visitorinfo@explorestlouis.com
Phone: (314) 421-1023
CVC Web Site: www.explorestlouis.com

CVC Visitor Information Centers
Visitor guides, maps and brochures are available free-of-charge.

America’s Center^® in the Convention Complex – Seventh & Washington
Kiener Plaza just west of the Old Courthouse in downtown St. Louis – Sixth & Chestnut
Lambert-St. Louis International Airport – Main Terminal lower level by the baggage claim area
Lambert-St. Louis International Airport – East Terminal lower level by the baggage claim area
Forest Park – Dennis and Judith Jones Visitor & Education Center, 5595 Grand Drive in Forest Park (east of the History Museum)